Help Center › Troubleshooting
🔧 Troubleshooting
Download issues
- Download didn't start? Check your browser's download bar and popup blocker — the file downloads directly, no email needed.
- Excel looks different from CSV? That's expected: Excel reflects the original extraction, CSV/JSON reflect your review-table edits.
- ZIP won't open? Split PDF and PDF to Images return ZIPs — any modern OS opens them natively, or use a free unzip app.